FAQ

• How do I participate in the advocate program?
  Only existing Trava Health users are eligible to participate in our advocate program. To participate, please sign up here. Once you've signed up, you can complete tasks to earn promotional rewards. Please note, terms and conditions apply. You may view the full terms of service for our advocate program here.
• What kind of tasks can I complete to earn rewards?
  Our program includes a variety of actions such as sharing your experience on social media platforms, commenting on posts, submitting reviews and testimonials, joining online communities, and creating content about your experience with our product/service. Each action has its own specific requirements and rewards.
• What counts as successful task completion?
  Successful task completion includes completing all the necessary actions specified in the reward instructions. This could involve sharing your honest experience on social media, submitting a review, or participating in our online communities. It's crucial that all shared content reflects your genuine experience and opinion.
• Is disclosure required when I complete a task?
  Yes. For transparency, you must disclose that you're participating in a rewards program whenever you post content as part of our program. For example, you could add: "Disclosure: I received a gift card from Trava Health for sharing my honest experience with their product/service."
• When and how do I receive my reward?
  We manually review all submitted tasks to ensure they meet our qualifying criteria, including proper disclosure. Once your submission is approved, you will receive an email notification with more details about your reward. Rewards are typically issued in the form of gift cards or other specified incentives.
• What if I forgot to follow the reward guidelines for a submission?
  If you forgot to follow the guidelines or if there was an issue with your submission, please contact us for assistance. We'll help you rectify the situation to ensure you receive proper credit for your efforts.